Accessibility Statement

Natowa Digital Services strives to ensure that all of its digital services meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We believe that everyone should be able to access government-operated digital services regardless of ability or the technology they use.

Accessibility is considered at every stage of the development and maintenance of NDS web properties.

NDS websites are partially conformant with WCAG 2.1 Level AA. Partial conformance means that some content may not fully meet all of the standard's success criteria. We are actively working to identify and resolve any gaps.

The accessibility of NDS websites relies on the following technologies:

• HTML5
• CSS
• WAI-ARIA (Accessible Rich Internet Applications)
• JavaScript

These technologies are relied upon for conformance with the accessibility standards applied.

While we aim for full accessibility, some older content and third-party embedded materials may not yet meet WCAG 2.1 Level AA standards. We are working to resolve known issues on a priority basis.

If you encounter a specific accessibility barrier on any NDS website, please report it using the contact details below.

NDS websites are designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, and VoiceOver)
• Keyboard-only navigation
• Browser zoom and text resizing
• High-contrast display modes

If you are not satisfied with our response to an accessibility complaint, you may escalate your concern to the appropriate Natowa government authority responsible for digital public services.

To report an accessibility issue or request content in an alternative format, please contact Natowa Digital Services in writing at our registered office: Prince Hill Center, Prince Hill, Federal District, Natowa.

We aim to acknowledge all accessibility enquiries within 5 business days.